Call Today On 01603 858952

West Earlham Dental Health Practice
50 Earlham West Centre, Norwich , Norfolk, NR5 8AD

Search for city's 'most nervous' dental patient is on

The hunt is on to find Norwich's most nervous dental patient.

West Earlham Dental Practice has become increasingly aware of the number of patients suffering from dental phobia – and the risks this could pose to their oral health.

West Earlham Dental Practice owner Dr Gautam Sharma said: “It’s a sad fact that a large number of people are putting off dental appointments and ignoring their oral health because they are petrified of visiting a dentist.

The competition winner will be chosen by a team of judges and will receive their treatment between now and the end of the year.

Read the full article

Dr Sharma Talks about his work with dental mavericks and his view on sugars in children's diet

Gautam Sharma as featured in the British Dental Journal

Refugee mercy mission in Lebanon

Gautam Sharma, who runs West Earlham Dental Practice, is a trustee of the Dental Mavericks Charity, and formed part of an international contingent of 50 dentists, healthcare assistants, translators and cultural advisors who spent five days in Lebanon.

Read the full article

A Day with the BBC

Gautam On BBC radio talking about sugars in children

Norwich dentist Gautam Sharma and a member of his practice team ran the Marriott’s Way half marathon last month, raising £250 for the Hallswood Animal Sanctuary

Norwich dentist Gautam Sharma

Masters in Science of Restorative Dental Practice

Gautam - and you - put more smiles on refugees’ faces

Smiling Through Page 1

Smiling Through Page 1

Smiling Through Page 2

Smiling Through Page 2

Smiling Through Page 3

Smiling Through Page 3

IADR (International Academic Dental Research Conference)

IMG 3698 Min
IMG 3700 Min
IMG 3704 Min
IMG 3707 Min

MAKING A DIFFERENCE: Dr Sharma in Lebanon with Syrian refugees.

MAKING A DIFFERENCE: Dr Sharma in Lebanon with Syrian refugees.
MAKING A DIFFERENCE: Dr Sharma in Lebanon with Syrian refugees.

Information for patients

Your personal information

How we look after and safeguard information about you


We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Owners or Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

Call  01603 858952

West Earlham Dental Health Practice
50 Earlham West Centre, Norwich , Norfolk, NR5 8AD

Practice Owner

Gautam Sharma

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at:

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

  • Confidentiality policy
  • Data protection policy
  • Information governance policy
  • Health and safety policy
  • Complaints policy
  • Privacy notice
  • Privacy impact assessment

You can view our Privacy Notice on our website or telephone or visit to ask reception for a paper copy.

Protecting your information

The data controller is the practice owner. We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

  • Basic details, such as address, date of birth, next of kin
  • Details and clinical records about your treatment, medical and social health
  • Records of medicines you have been prescribed
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.


You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to informaation, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

Contact West Earlham Dental Health Practice

Practice View

Practice View

Call Today On 01603 858952

Monday 09:00 – 18:00 (closed 13:00 to 14:00)
Tuesday to Friday 08:45 – 17:15 (closed 13:15 to 13:45)
Weekends Closed

50 Earlham West Centre, Norwich, Norfolk, NR5 8AD

How To Find West Earlham Dental Health Practice

Out of hours information

Telephone: 0800 587 4132 (PALS), 0845 4647 (NHS Choices)

Hours Of Operation: PALS 0800 587 4132 (Monday – Friday 9 am – 5 pm) if you are unable to find a dentist in your area who is accepting fee paying NHS patients

NHS Direct 0845 4647 (24 hour service) for any dental enquiries.

Out of Hours Telephone: 0845 600 3246

Details: Out of Hours Service available weekdays in the evening from 6 p.m to 8.30 a.m, weekends from 6 p.m Friday evening to 8.30 a.m Monday morning and public holidays

West Earlham Dental Practice Are Proud To Support Hallswood Animal Sanctuary

West Earlham Dental Practice Are Proud To Support Nelsons Journey

West Earlham Dental Practice Are Proud To Support Earlham Early Years Centre

West Earlham Dental Practice Are Proud To Support Dental Mavericks

Make A Donation To Dental Mavericks

Would you like to know more about how your information is protected and accessed? Please click on the relevant links below

Privacy Notice Information For Patients Cookie Policy